Scott Francis Baker (muerte) wrote,
Scott Francis Baker

Problems with a Netflix DVD

Dear Netflix:

I recently rented the new Sherlock Holmes with Robert Downey Jr. and had some problems with the disk. There are approximately eight minutes of previews for films that I could not skip! I’m fine with DVDs including previews for other films, but I like the option of being able to skip past them. I was unable to either chapter skip through the previews or press the menu button to navigate to the main menu. I was forced to watch eight minutes of movie previews for films I was not interested in!

Secondly the Sherlock Holmes disk that received did not have any extra content beyond the film itself. It seems the DVD was a highly stripped down rental version of the film (there is a big rental label on the disk). I frequently use my Netflix rentals to determine if I would like to purchase the DVD. In this case the disk that arrived was crippled with unskippable previews and did not include any of the extra features that I expect in a DVD.

I will not be purchasing the DVD of this title due to the above mentioned problems with the disk. I hope in the future Netflix will ship the retail DVDs and not these stripped down crippled disks.

Scott Baker

Netflix Member Since September 1999


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