The nurse had no problem calling in the prescription I needed. I think the call with the nurse ended up being a whole two minutes long. I had to call three times, on three different days, and speak to four different people just to get a two minute conversation with a nurse?
I asked to speak to the manager again because I wanted to complain that it took four days to get a call back. She suggested instead that I call the patient advocacy line for the hospital and explain it to them. I called and spoke with a very nice lady who promised to talk to the manager of the digestive health floor and figure out what is going on. When I told her the last two times I called it took four days to call back she was quite surprised. Hopefully something will get fixed so I can get simple questions answered, or a prescription without having to wait so long.