Being on hold @ 10:49 am
I spent a good portion of the morning on hold waiting for Cisco. Justin wanted me to reopen a case with the TAC about our PPP timeout problem. Sucks, I don't know anything about this case. I don't even really think it's a huge problem, but it's not my call. Other then that I'm just working on fixing some machines around. Every now and then Isaac will send me an ICQ "If this is another email problem I will not be held responsible for my actions."