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Scott Francis Baker

April 21st, 2000

(no subject) @ 03:24 pm

I'm gonna scream if I have to talk to one more customer who is unable to click in the mail server box and change the settings.

Me: "Ok we just need to change that to pop3.canby.com"
Customer: *pause* "Well how do I do that"
Me: "Just click in the box and type on the keyboard"
Customer: *longer pause* "It's not working, it's just not letting me type"
Me: "Well I don't know what to tell you then, if you are unable to type in the box something must be wrong with your computer because thats an integral part of the operating system."
Customer: "Well I can call my neighbor, he may be able to help"

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Date:April 21st, 2000 09:15 pm (UTC)


I hear ya man, got some pretty lame questions here today too. Seems Easter is the day for ppl to go out and buy their first PC and call at midnight for tech support, just cause its 24/7 and they can.
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Date:April 21st, 2000 11:19 pm (UTC)

Re: haha

I still contend that you should need basic english/reading skills before you buy a computer.
Date:April 23rd, 2000 08:46 pm (UTC)

Re: haha

I've never called tech support, but give me your work number Morty, I'll think up some stupid questions for you :)

Scott Francis Baker