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Scott Francis Baker


December 7th, 2006

UK dental system in crisis with dentists leaving the profession in droves. Strangely, no one notices @ 09:17 am

A while back at work we had a customer call and say that they were unable to access anything at usmc.mil. That's the top level domain for the US Marine Core. After doing some digging I was able to determine (with the help of some folks on #bind) that the USMC DNS servers do not respond to any DNS queries from our server. We also determined that about 50% of servers on the net are also unable to query any usmc.mil domains. That's a lot of servers unable to access the Marine Core!

After calling about fourteen different departments in the Marine Core, trying to get a hold of a technical person to explain the situation, I finally found one today. It seems that the Marine Core has blocked huge sections of the Internet from querying their DNS servers due to "abuse." He couldn't explain exactly what constituted abuse, and that it didn't really matter anyway. Apparently our block of IPs was blocked as part of a much larger block of IPs. More specifically our entire ISP was blocked from communicating with usmc.mil because someone on the same (larger) IP block that we're on was abusing the system. Our entire ISP is blocked for something we didn't do.

Simple enough. Can we remove the block so my customers can use usmc.mil? After a long pause he explained that the only way they can remove an IP block is if the request comes from a sponsoring Marine Core representative. Wow... ok. Since I don't know any Marine Core representatives personally I wanted to see if there was a way I could contact someone and get this squared away for our customers. I was told that they were unable to put me in contact with anyone that could assist in getting the removal processed.

It sounds like we're totally out of luck communicating with anyone @usmc.mil. That means anyone in the Marine Core that has an email address won't work for any of our customers. That means any Marines Core website we're unable to load. All for something we have zero control over.
 
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From:graceadieu
Date:December 7th, 2006 07:08 pm (UTC)

:)

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Call your senator or congressman and ask for assistance in reaching the right person at the Marine Corps. You'd be surprised how effective the intervention of a high level politician can be when you need information out of the military. If that doesn't work, let me know and I'll ask my son if he knows anyone who can help you.
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From:muerte
Date:December 7th, 2006 07:15 pm (UTC)

Re: :)

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I think we're going to follow up at the senator level. That's a good idea. If I were a parent and my kid were in the marines and I couldn't email them I'd pretty ticked off. Especially if it were some weird policy like this.
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From:angz
Date:December 7th, 2006 09:02 pm (UTC)

Re: :)

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Isn't Kurt Schrader the Senator? Sarah's parents are really good friends with him and work on his campaign.
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From:themabbi
Date:December 8th, 2006 08:10 am (UTC)

Re: :)

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Yes, he's our State senator, but I imagine they're trying to go with someone at the Federal level, Ron Wyden or Gordon Smith.
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From:muerte
Date:December 8th, 2006 03:23 pm (UTC)

Re: :)

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Apparently the president called Darlene Hooley and she's all over it. Something about parents not being able to email their kids in the Marines at Christmas time really speeds up the process :)
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From:graceadieu
Date:December 8th, 2006 03:42 pm (UTC)

Re: :)

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:) Especially if their kids are in a forward area in Iraq or Afghanistan, and email is the only way the parents can reassure themselves that their kids are okay. Well done, Scott. Lots of people will be grateful that you networked effectively to solve this problem.
From:(Anonymous)
Date:December 7th, 2006 07:51 pm (UTC)
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heh, and I thought the Air Force was bad.
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From:potsie
Date:December 8th, 2006 02:48 am (UTC)
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I'll talk to Tony and see if we can get Hooley to look into it. She's got a good standing with the Military already.

Scott Francis Baker